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Frequently Asked Questions |
Welcoming Donby to the Benchmark Family!
Big news! Donby Packaging Supply is now part of Benchmark, Inc. - Read all about it here: Press Release.
Learn more about Benchmark here: https://www.benchmarkinc.com/media/post/this-is-benchmark
What does this mean for Donby customers?
Here are just a few of the advantages that Benchmark will be bringing to Donby's customers, immediately:
- - An expanded product catalog with offerings from both Benchmark’s and Donby’s supply
partners. - - 2,500 products guaranteed in stock, including packaging, safety and janitorial supplies.
- - Expanded next-day delivery zones throughout Ohio.
- - Competitive pricing and stable supply chains for all of your essentials due to our greater combined purchasing power.
- - Personal service and expert support from our combined team.
We also wanted to clarify some things that will NOT be changing:
- - Donby's personal service.
- - Any product you have been buying will always be available unless you choose to change.
- - Any open orders that you have set up have been transferred and will be delivered as
previously planned.
For new orders, you can email orders@benchmarkinc.com for them to be processed, however, all orders emailed to orders@donby.com will still be processed as usual.
Check out the new catalog!
Both catalogs will now be available under one umbrella: the Benchmark Catalog. If you can’t find something you’re looking for, call us at 614-695-6500 for help.
Questions?
Contact us online or call us at 614-695-6500 if you have any questions or concerns. We are here to support you!
www.benchmarkinc.com